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Aunix “Your Business” Package inclusions
- Phone support and remote support.
- Monitoring of servers and Internet connections.
- Management of business phone and mobile systems
- Guaranteed response times.
- Management of password changes, user account creation and management.
- Monthly reports of support and incidents (on request).
- Monthly system performance reports (on request).
- Management of software updates.
Aunix “Business Package inclusions
- Server installation and configuration, (Linux or Windows)
- Raid storage and Exchange mail servers.
- Installation of 24×7 monitoring agent on servers.
- Application of system service packs and hot fixes.
- Automated Scheduled Disaster recovery image backup of each server.
- Installation of remote control facilities.
- Tackling any faults reported by users.
- Automated real-time Virus detection and removal.
- Regular, scheduled backups to the Aunix cloud.